Commercial Manager

Package Description

We offer:

• A competitive salary
• Pension scheme
• Fee remission
• Free staff lunches during term time
• Employee assistance programme
• Complimentary refreshments during hours of work
• A great working environment as part of a developing team and the possibility of opportunities for the role to grow.

The Role

The Position 

The Commercial Manager is responsible for managing and growing the generation of non-fee income to support the Group’s overall vision and financial sustainability. 

Commercial activities will include the management of external lettings, events, and any external partnerships that bring in revenue through Glenalmond College Enterprises (the College’s subsidiary trading company) 

Responsible to: Director of Operations 

Line reports: Commercial admin resource (where required) and any seasonal staff employed to support the delivery of commercial business. 

Main Responsibilities

Duties and Responsibilities 

• Develop an integrated commercial strategy for the College and School’s respective assets and commercial operations to grow business in both domestic and foreign markets. This includes maximising the use of the following by creating a year-round program and calendar of activity for all facilities, particularly those that are available for use 365 days a year. 

● boarding facilities 

● sports facilities 

● other aspects of the estate 

• Understanding all relevant regulations and ensuring that all commercial activity is regulatory compliant and is carried out safely. This includes guaranteeing that any safeguarding procedures and training are compliant as required. 

• Effectively integrating commercial activities into the school's broader operations through close liaison and collaboration with colleagues. 

• Manage the administration of lettings; handling bookings, contracts, and payments. 

• Meeting predetermined financial and non-financial targets while adhering to business objectives, developing competitive pricing to ensure profitability. 

• Resolving complaints relating to commercial business whilst also gathering, analysing, and responding to customer feedback, whilst maintaining business relationships within the local community. 

• Managing a team of casual staff during key booking and event periods to ensure effective group welcoming, monitoring, and satisfaction.

• Working closely with Marketing & Communications colleagues to design and implement a clear and simple marketing strategy. Similarly, liaising closely with the Director of Sport to develop and implement strategies in relation to sporting facility use by regional and national bodies. 

• Developing a physical and/or online retail offer that delivers a suitable product range for both current pupils and staff, Old Glenalmonders, and parents. This should be done in conjunction with the Director of Development. 

• Winning business for film shoots, including negotiating the best rate, managing film enquiries and recess, and coordinating filming days. 

The Ideal Candidate

Skills and Experience required 

Essential 

● Significant previous experience in commercial operations, business, and/or events. 

● Previous experience in events operations, including working alongside other facility provision and facility management industries, e.g. catering, cleaning, etc. 

● Evidence of outstanding customer service skills. 

● Evidence of excellent interpersonal and communication skills. 

● Self-starter who can work independently and without constant supervision. 

● Full clean driving licence and access to a motor vehicle 

Desirable 

● Experience of working within the education sector or settings with similar competing demands on facility use. 

● Knowledge of Xero finance IT package (can be trained). 

Equal Opportunities 

● Maintain an up-to-date knowledge of Equality and Diversity legislation and the College’s Equality and Diversity policies and procedures, in particular regarding the recruitment and retention of staff. 

Safeguarding 

● Maintain an up-to-date knowledge of Safeguarding legislation and the College’s safeguarding policies and procedures. 

Health & Safety 

● Ensure that an up-to-date knowledge of Health and Safety legislation as applicable to the role is maintained and that the College’s Health and Safety policies and procedures are fully implemented and adhered to. 

Professional Development 

● Maintain and update your own knowledge and skills in line with legislation and the needs of the role 

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

About the school/organisation

Glenalmond College is an inspiring place to live and work. The community atmosphere and warmth of welcome are matched by the commitment and professionalism of our staff, who are key to the success of the school.

Glenalmond welcomes boys and girls, aged 12 to 18, as boarders or day pupils. Most of our pupils are British, but we also have a number of pupils from up to 16 different countries around the world. There are up to 400 pupils at Glenalmond College, an almost even balance of boys and girls.

Glenalmond offers a rigorous model of education with international currency. A curriculum of breadth and depth, balancing a core of facilitating subjects with a variety of options to inform, challenge and ignite passions and recognise developments in technology.

Our purpose at Glenalmond is to help make the world a better place. That aim hasn’t changed at all since our foundation way back in 1847, and we share Ralph Waldo Emerson’s definition of success:

“To laugh often and much…to appreciate beauty…to find the best in others, to leave the world a bit better…to know even one life has breathed easier because you lived.”