Leisure Assistant

Package Description

Being an employee of Northgate High School allows you access to an Employee Benefits scheme saving you money on many High Street brands, a cycle-to-work scheme, use of the sports facilities, library, and free parking. Hot meals are available on-site during term time. We also offer entry into a competitive Local Government Pension Scheme.

The Role

Leisure Assistants will undertake a range of general duties under the direction of the Leisure Facilities Letting Manager to assist in the smooth running of the Sports and Arts Centre.

Applications are reviewed on a rolling basis and we reserve the right to interview and appoint before the closing date. Early application is advised.

Main Responsibilities

Responsibilities include:

• Ensure the premises are opened for the start of business and secured at end of shift. 
•  Act as first point of contact for visitors 
• Greet hirer upon arrival of their session, where this is not possible ensure at least one interaction with hirer each session 
• Administer all aspects of the Centre’s bookings and courses.   
• Deal with customer enquiries as appropriate maintaining a high level of customer care. 
•  Ensure centre is clean and tidy at all times. Undertake cleaning duties as directed following health & safety policies and procedures.
• Ensure centre’s equipment is used safely. 
• Administer first aid as required. 
• Set up and dismantle centre’s equipment in accordance with safety standards. 
• Undertake routine maintenance checks of equipment and identify and report repairs 
• Make routine health and safety checks throughout the premises. 
• Complete accident/incident reporting records as required. 
• Ensure all restricted areas are properly secured and monitored. 
• Ensure all check sheets are completed daily  
• Undertake clerical duties as required. 
• Record all incidents or concerns via email to the Centre Manager before the end of the shift.

The Ideal Candidate

Knowledge and skills include:

• Providing a customer based service 
• Qualified First Aider or willingness to undergo First Aid Training 
• Of interaction with children/students/general public 
• Excellent communication skills  
• Ability to work as part of a team 
• Computer literacy (word and excel) 
• Good organisational abilities 
• Ability to manage competing demands 
• Ability to take the initiative 
• Flexibility

About the school/organisation

Northgate High School is an 11-18 school situated on the edge of Ipswich. Our school  is an impressive site, with purpose-built centres maintained and equipped to the highest standards, including recent investment in technology.

We embrace three core values of Respect, Determination and Teamwork. These values are fundamental to the calm and positive learning environment that we strive to achieve at all levels across the school.

Following Ofsted's December 2024 inspection, we are a school with students who exhibit outstanding behaviour and attitudes. Inspectors noted that our school is calm and orderly, and that student behaviour is exemplary. They also noted that staff enjoy the sense of community that they feel in our school, with their wellbeing supported by leaders. The relationships between staff and students are very strong, with students demonstrating positive behaviour for learning in lessons.

The ethos at Northgate is underpinned by our genuine desire to support the wellbeing of every student and staff member ensuring that they can realise their full potential. We value our staff highly and, if you join us, you will be working in a school that is committed to staff wellbeing, offers a first class professional development programme carefully linked to the School Improvement Plan and Performance Objectives. This means that our CPD programme strengthens the link between personal autonomy and our aims as a school. We maintain positive links with other local schools and universities.

Along with the extensive CPD programme  we offer a competitive pension scheme and benefit package which is available to all staff.